Every
player
can
control
their
gaming
experience
by
knowing
how
their
personal
information
is
used.
Find
out
which
files
make
it
easier
to
navigate
the
site,
affect
personalised
offers,
and
make
it
easier
for
you
to
withdraw
£
or
add
to
your
balance
in
£.
Our
structure
shows
you
exactly
what
information
is
stored,
how
long
it
will
be
stored,
and
how
to
easily
change
or
delete
your
preferences.
This
resource
tells
you
step
by
step
which
trackers
affect
performance,
which
ones
are
used
for
marketing,
and
how
to
change
permissions
at
any
time.
Users
from
UK
will
find
information
about
security
protocols,
encrypted
data
transfer,
and
easy
ways
to
contact
us
with
privacy
requests.
Read
the
sections
below
for
clear,
useful
advice
that
will
help
you
enjoy
interactive
entertainment
while
keeping
track
of
your
data
trail.
Learning About The Different Kinds Of Data Tracking Tools Used On This Site
A
lot
of
modern
websites
use
different
tracking
tools
to
make
sure
that
each
customer
has
a
unique
experience
and
that
the
system
works
properly.
Here's
a
list
of
the
main
categories
used
on
the
site.
Each
one
has
a
specific
purpose
and
follows
UK
online
rules.
Types Of Tracking Solutions: Purpose, Data, And Examples
Choices
for
Control
Important
Tools
Keep
user
authentication,
session
status,
smooth
navigation,
and
accurate
£
balance.
Session
ID
and
login
status
Not
able
to
be
turned
off
Preference
Memorisers
keep
track
of
things
like
language,
display
modes,
and
content
for
a
certain
area.
Language
choice,
area
You
can
change
it
through
your
profile
or
browser.
Trackers
for
Analysis
Combine
activity
data
to
make
the
site
work
better
and
be
more
reliable
for
all
users.
Paths
clicked,
pages
visited,
and
time
spent
Account
settings
can
turn
it
off.
Engines
for
Personalisation
You
can
change
the
frequency
of
notifications,
promotions,
and
game
suggestions.
History
of
games
played,
how
often
you
talk
to
each
other
Optional
through
site
settings
Integrators
for
Advertising
Support
targeted
campaigns
based
on
what
users
are
interested
in,
making
sure
that
the
offers
are
relevant
to
gameplay
or
£
management.
Browsing
habits
and
history
of
interactions
You
can
opt
out
when
you
log
in
or
in
the
legal
section.
Suggestions For Data Control
People
who
want
personalised
experiences
should
regularly
check
and
change
their
privacy
settings
in
their
account
dashboard.
Turning
off
tools
that
aren't
necessary
may
affect
some
features,
such
as
payment
methods
or
offers
that
are
only
available
in
certain
regions
in
£.
Customers
who
want
to
keep
their
privacy
at
the
highest
level
can
manage
tracker
permissions
directly
through
their
browser
settings
or
through
privacy
extensions.
For
more
information
about
a
certain
data-tracking
feature,
go
to
the
section
that
is
just
for
it
or
get
in
touch
with
customer
support
for
UK
users
through
the
platform's
help
centre.
How Browser Storage Technologies Keep User Data Safe
Protecting
user
data
is
the
most
important
part
of
our
trust
relationship.
To
make
sure
that
every
session
is
compliant,
all
European
data
rules,
such
as
GDPR,
are
strictly
followed.
Independent
cybersecurity
firms
regularly
check
all
scripts
that
handle
storage
technologies
to
make
sure
that
only
authorised
teams
can
see
personal
information.
Before
being
stored,
user
identifiers
are
always
given
fake
names.
At
no
time
are
any
sensitive
payment
information,
like
£
transfer
details,
stored
in
the
browser.
Authentication
tokens
are
encrypted
and
set
to
expire
after
a
short
time,
which
stops
them
from
being
intercepted
or
used
without
permission.
Account
settings
make
it
easy
to
opt
out
of
tracking
scripts,
giving
you
complete
control
over
which
ones
run
while
you're
on
the
site.
When
you
choose
to
opt
out,
all
related
identifiers
are
instantly
deleted
from
both
the
browsers
and
the
backend
logs.
Regular
penetration
testing
checks
the
security
of
our
implementation,
and
we
make
plans
to
fix
any
vulnerabilities
that
are
found
right
away.
Only
secure
HTTPS
connections
send
information
about
storage,
which
makes
communication
even
safer.
For
extra
peace
of
mind,
all
of
our
technology
partners
who
work
on
traffic
analysis
or
personalisation
are
required
to
keep
user
data
private
and
only
use
it
for
the
purposes
described
in
our
terms.
Consent
records
are
kept
safe
and
in
a
way
that
can
be
checked,
as
required
by
UK
law.
How To Change And Manage Cookie Settings On The UK Platform
Players
can
fine-tune
their
browsing
experience,
payment
options,
and
personalised
content
with
the
help
of
detailed
control
panels.
After
logging
in,
every
account
dashboard
has
a
separate
section
for
privacy
settings
that
lets
you
control
them
in
detail.
Adjusting Your Preferences Step By Step
From
the
drop-down
menu
on
your
profile,
go
to
the
privacy
control
centre.
Look
over
the
active
tracking
categories,
which
include
strictly
necessary,
experience
enhancers,
analytics,
and
third-party
integration.
Each
one
has
a
clear
label
with
notes
that
explain
what
it
is.
Allow
only
the
categories
that
are
necessary
for
managing
your
£
account
and
keeping
your
login
secure.
You
can
turn
off
other
classes
one
at
a
time,
like
marketing
or
audience
measurement.
Confirm
changes;
they
take
effect
right
away
and
don't
change
any
settings
that
have
already
been
saved
unless
you
choose
"clear
all."
Making
changes
Agreeing By Device And Session
Choose
different
options
for
sessions
on
your
desktop,
tablet,
or
phone.
When
two-factor
authentication
is
turned
on,
preferences
sync
across
devices,
making
sure
they
are
the
same.
Players
can
set
up
reminders
to
check
their
settings
on
a
regular
basis
if
they
want
to.
This
helps
keep
an
eye
on
things.
Temporary
sessions,
like
when
you
use
a
public
device,
have
one-time-use
limits
that
go
back
to
stricter
defaults
after
you
log
out.
You
have
full
control
over
your
gaming
habits
and
money
transactions,
like
making
a
deposit
to
£
or
checking
your
£
balance,
when
you
manage
your
tracking
preferences.
These
controls
are
available
right
away
to
support
regional
privacy
laws.
Change
your
settings
as
often
as
you
need
to
for
safe,
customised
use
of
all
features
that
meets
your
needs
and
preferences.
Clear Tracking And Integration Of Third-party Cookies
All
users
from
UK
can
see
a
full
list
of
the
tracking
methods
and
external
integrations
that
are
currently
in
use
on
this
platform.
We
only
use
tracking
files
from
trusted
vendors
to
improve
performance
analytics,
personalised
promotional
offers,
and
user
support.
A
full
list
of
all
the
tracker
tags,
like
Google
Analytics,
Adform,
and
Hotjar,
is
kept
in
the
account
settings
panel.
This
catalogue
tells
you
what
each
option
is
for
and
how
long
it
will
be
kept,
so
you
know
what
data
is
being
handled
and
why.
Third-party
services
never
get
to
see
user
names,
payment
card
numbers,
or
£
balances.
External
scripts
can
only
see
session
IDs
and
browsing
statistics
that
aren't
private.
Strict
contract
terms
make
sure
that
outside
partners
can't
use
information
from
tracking
files
for
their
own
advertising
or
analysis.
Every
three
months,
integration
reviews
are
done
to
check
that
UK
rules
and
industry
security
standards
are
being
followed.
Users
can
revoke
consent
to
individual
external
trackers
at
any
time
through
the
main
privacy
dashboard
for
more
control.
This
won't
affect
how
the
platform
works.
Requests
to
opt
out
are
honoured
right
away,
and
all
records
related
to
third-party
operations
are
deleted
within
one
business
day.
The
customer
support
section
has
information
on
how
to
change
your
browser
settings
and
where
to
go
for
privacy
questions.
Questions That People Often Ask About Cookie Storage And Retention
How Long Do Identifiers Stay On My Device?
When
you
close
your
browser,
session
tokens
are
no
longer
valid.
Analytical
markers,
on
the
other
hand,
usually
stay
valid
for
up
to
24
months
after
they
are
made.
Retention
periods
are
set
based
on
what
is
needed
for
the
business
and
what
is
required
by
law.
Players
can
look
at
detailed
duration
tables
in
the
privacy
settings
for
their
accounts.
Can I Delete Tracking Elements By Hand?
Yes,
all
of
the
most
popular
web
browsers
let
users
delete
saved
data.
The
steps
to
delete
certain
files
or
entire
histories
vary
by
browser.
To
do
this,
go
to
"Privacy"
or
"Site
Data"
in
your
settings.
If
you're
worried
about
historical
tracking,
it's
best
to
clear
your
browsing
history
on
a
regular
basis.
Do Marketing Tags Get Taken Off Automatically?
Promotional
tracking
is
set
up
with
a
specific
time
frame,
which
is
usually
no
more
than
180
days.
Once
this
time
period
is
up,
markers
are
automatically
invalidated
and
stop
working,
making
sure
that
any
behavioural
profiling
is
only
for
a
limited
time.
Do Any Markers Stay Around Forever?
There
are
no
permanent
identifiers.
All
digital
traces
left
by
this
gaming
site
have
a
set
expiration
date,
which
is
in
line
with
data
minimisation
policies
and
the
law.
Permanent
storage
would
need
clear
permission
and
is
never
turned
on
by
default.
Can I Ask For My Old Tracking Data To Be Deleted?
If
you
have
an
account,
you
can
ask
to
have
all
of
your
profile
and
tracking
records
deleted
by
sending
a
"Forget
Me"
request
through
the
account
dashboard
or
customer
support.
This
will
start
an
audit
and
delete
all
of
your
records,
unless
UK
law
requires
them
to
be
kept
for
transactional
or
compliance
reasons.
How Does Keeping Data Affect Your Ability To Get Promotions?
If
you
delete
activity
logs
or
browsing
markers,
it
could
affect
personalised
offers
or
your
ability
to
take
part
in
bonus
campaigns.
Make
sure
you
change
your
preferences
based
on
your
goals,
and
get
help
from
support
before
you
make
changes
to
your
account-level
data.
Who Is In Charge Of Making Sure That Retention Rules Are Followed?
A
Data
Protection
Officer
checks
tracking
elements
that
are
about
to
expire
and
those
that
are
still
active
on
a
regular
basis
to
make
sure
that
no
marker
stays
around
longer
than
it
should.
Annual
audits
make
sure
that
the
company
follows
new
UK
laws
and
global
privacy
standards.
Coral Casino Direct Support Channels: Where To Ask About The Cookies Policy
You
can
get
in
touch
with
our
privacy
team
in
the
following
ways
if
you
have
any
questions
about
data
tracking
technologies
or
how
your
information
is
handled:
Email:
[email protected]
–
For
quick
help,
send
detailed
requests
or
questions
with
"Web
Tracking
Concern"
in
the
subject
line.
Live
Chat:
You
can
talk
about
data
practices
in
real
time
24/7
through
the
website's
help
section.
Send
mail
to
the
Compliance
Officer
at
5th
Floor,
XYZ
Building,
Main
Street,
UK.
Rules For Response Time
You
will
get
a
response
to
your
written
questions
within
48
hours.
Requests
that
are
more
complicated,
like
getting
access
to
or
deleting
tracking
data,
are
handled
within
30
days,
as
required
by
law.
Officer Of Data Protection
Requests
for
the
"Data
Protection
Officer"
are
given
priority
if
you
need
more
information
about
your
rights
or
want
to
raise
a
concern.
The
officer
is
in
charge
of
all
parts
of
digital
traceability
and
makes
sure
that
they
follow
local
privacy
laws
that
affect
players
from
UK.
Suggestions
To
get
a
quick
answer,
please
include
the
following:
The
email
address
or
username
you
used
to
sign
up.
Details
about
your
question,
like
which
tools
or
pages
are
related
to
it.
Any
important
dates
or
reference
numbers.
We
suggest
that
users
read
all
of
our
privacy
policies.
Please
say
in
your
first
message
if
your
question
is
about
how
analytical
identifiers
work
with
deposits,
withdrawals,
or
personal
settings
in
£.
